DATA PROCESSOR

FUNCTION

PROCESSING ACTIVITIES

Ometria

Email communication

Sending emails on our behalf in relation to your orders, general news and information about ARTEOF or marketing in accordance with your preferences.

Google Analytics

Web analytics

Service offered by Google that tracks and reports website traffic, on an anonymised basis, which allows us to analyse the performance of our marketing channels.

Digital Genius Customer Care AI

When you communicate with us via our Customer Care chat or email service our interactions may, in some circumstances, be powered by AI

Ingrid Returns portal & returns tracking communications

Processing of customer order information for the purpose of providing a customer returns portal, offering the customer the choice of returns method and carrier.

Sending emails on our behalf in relation to the progress of your returns.