|
DATA PROCESSOR |
FUNCTION |
PROCESSING ACTIVITIES |
|
Ometria |
Email communication |
Sending emails on our behalf in relation to your orders, general news and information about ARTEOF or marketing in accordance with your preferences. |
|
Google Analytics |
Web analytics |
Service offered by Google that tracks and reports website traffic, on an anonymised basis, which allows us to analyse the performance of our marketing channels. |
| Digital Genius | Customer Care AI |
When you communicate with us via our Customer Care chat or email service our interactions may, in some circumstances, be powered by AI |
| Ingrid | Returns portal & returns tracking communications |
Processing of customer order information for the purpose of providing a customer returns portal, offering the customer the choice of returns method and carrier. Sending emails on our behalf in relation to the progress of your returns. |